Heavy Equipment Parts Person » General Equipment & Supplies, Inc. ND, SD, MN, IA

Heavy Equipment Parts Person

Heavy Equipment Parts Person Certification

Why It All Started

PP Cert thumbWe started the Certified Heavy Equipment Parts Person Apprentice Program to fill the need for industry-trained, qualified parts people at our dealership locations. This is a highly-skilled career path, where on-the-job experience has traditionally been the method to acquire these skills. We are changing that.

In the Upper Midwest, there is no longer a post-secondary educational venue to teach the Parts Person’s skills from Inventory Control, Cataloging and Parts Lookup, Warehousing, Sales History or Demand, and Parts Obsolesces. We believe that both education and real-life experience set people up for greater success. Thus, the launch of our program. We are giving you the opportunity to gain powerful skills and have zero debt. 

The Goal

The goal of this program is to use a combination of On-the-Job Training (OJT), coupled with Mentoring under the guidance of experienced Parts People, and Educational Training, through a local technical college. Classes will focus on various skills needed for the typical Heavy Equipment Parts Person. Upon satisfactory completion of the program, the Apprentice will be a Certified Heavy Equipment Parts Person.

The Logistics

  • High School Graduate or GED is required. Military or civilian industry experience would be a benefit, but not required.
  • Industry experience is also a bonus and will be reviewed to determine how applicable experience can translate into study credit in this program.
  • The program will be 24-36 months for completion with the understanding that classroom scheduling may cause potential conflicts that require more time to complete.
  • Total Apprenticeship is 4,000 hours of combined OJT and classroom work.
  • Starting pay to be within the Apprentice Pay Scale based on experience.


The Curriculum

  • Please refer to the Work Process Schedule section for full classroom details.
  • North Dakota State College of Science (NDSCS) of Wahpeton, ND is where the classroom learning for the Heavy Equipment Parts Person Certification Apprenticeship Program will take place.
  • General Equipment & Supplies will pay for the tuition of the college classes and charge it to the Apprentice's company account. Upon completion of the program, the Apprentice will be forgiven 1/36th of that tuition expense over a 36-month contract detailed under a separate agreement.
  • The Apprentice will be responsible for all of his/her living expenses and transportation expenses both while on the job or at school.

Work Process Schedule

The Heavy Equipment Parts Person Certification Apprenticeship Program is divided into four areas of study. Each element of study provides OJT experiences coupled with classroom training. Once completed, you can move into any area of the parts department operation and have the confidence that you can perform once on the job. The Apprentice will also need to complete specific classroom studies. These are outlined below. Accommodations will be made to alternate between OJT and classroom training.

  • Industry Specific Knowledge
    • Introduction to business software
    • Introduction to parts-specific software
    • Manufacturer-specific look-up and ordering software
    • Understanding printed and online reference material
    • Introduction to our products and terminology
    • Total OJT training activity = 500 hours
  • Inventory Control
    • Analysis of market to set inventory guidelines
    • Analyze inventory on hand
    • Analyze current inventory histories
    • Bin trip activity and analysis
    • Ordering and Receiving Inventory
    • Total OJT training activity = 500 hours
  • Warehousing
    • Shipping and receiving of inventory items
    • Cataloging inventory and determining storage locations
    • Tracking system analysis
    • Forklift operation and safety
    • Logistical issues with weights and dimensions of products
    • Total OJT training activity = 500 hours
  • Customer Relations
    • Customer Service Training
    • Parts Counterperson coverage
    • Parts service skills phone coverage
    • Parts look-up via computer and printed material
    • Marketing of inventory
    • Inventory display and program marketing emphasis
    • Total OJT training activity = 500 hours

Technical Classes (NDSCS)

8-week Classes CreditsOnline Option
BADM 234 Customer Service 1 x
BADM 217 Promotion & Advertising 3 x
BADM 240 Sales 3 x
BUSN 120 Fund of Business 3 x
CIS 101 Computer Legacy 2 x
DTEC 115 Intro to Light & HD Engines 4  
DTEC 125 Intro to HD Drive Systems 3  
DTEC 155 Intro to Electrical for Diesel 4  
DTEC 164 Intro to Mobile Hydraulic 4  
16-week Classes CreditsOnline Option
ACCT 102 Fund. of Accounting 3 x
BADM 234 Customer Service 1 x
BADM 201 Principals of Marketing 3 x
BADM 202 Principals of Mgmt. 3 x
BADM 254 Scientific Methods 3  
BADM 282 HR Mgmt. 3  x
BUSN 254 Financial Statement Analysis 3  
COMM 110 Fund. of Public Speaking 3  x

Total # of Credits = 50
Aggregate Equipment Service Technician Certification Summary
OJT Training review with Supervisor with two weeks in each job function. Total For this Section is 500 hours.

Total Apprenticeship Program = 4,000 hours